Privacy Policy

At ai777, the privacy and security of our players is a fundamental priority. This Privacy Policy explains what personal information we collect from users of our Bangladesh online casino and sports betting platform, how that information is used, with whom it may be shared, and what rights you have as a data subject. By accessing or using ai777's services, you acknowledge that you have read, understood, and agreed to the practices described in this document.

This policy applies to all services provided through https://ai777.ws, including account registration, deposits and withdrawals, sports betting, live casino games, slots, crash games, and customer support interactions. We encourage you to read this document in full. If you have any questions, our support team is available to assist you at any time.

1. Information We Collect

Personal Information You Provide

When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with personal information including:

• Full name, date of birth, and nationality
• Email address, phone number, and residential address in Bangladesh
• Username and password (password stored in hashed form only)
• National ID, passport, or other government-issued identification for KYC verification
• Payment details including bKash mobile wallet number, Nagad account, Rocket number, or bank account information

Automatically Collected Information

When you visit or use our platform, certain technical information is collected automatically to ensure the site functions correctly and to protect against fraud:

• IP address, device type, operating system, and browser information
• Pages visited, session duration, clickstream data, and game activity logs
• Cookies and local storage data used for session management and personalisation

2. How We Use Your Information

The personal information we collect from players in Bangladesh is used solely for legitimate purposes directly related to the operation of the ai777 platform. Specifically, we use your data to:

• Create, verify, and manage your player account, including KYC identity checks
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods
• Provide customer support, respond to your queries, and resolve account-related disputes
• Send you account notifications, transaction confirmations, and important platform updates
• Detect and prevent fraudulent activity, money laundering, and any violation of our Terms & Conditions
• Improve the platform through analysis of usage patterns, game performance data, and player feedback

3. Sharing of Your Information

ai777 does not sell, trade, or rent your personal information to any third party for marketing purposes. We may share your data only in limited, clearly defined circumstances as outlined below.

Service Providers

We work with trusted third-party service providers who assist us in operating the platform — including payment processors, identity verification providers, and gaming software suppliers. These parties are contractually bound to handle your data with confidentiality and may not use it for any purpose beyond the specific service they provide to ai777.

Legal Obligations

We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts of law where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of ai777, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of ai777's assets, your personal data may be transferred to the succeeding entity. You will be notified of any such change via a prominent notice on our website or by direct communication prior to the transfer taking effect.

4. Cookies and Tracking Technologies

ai777 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by a website. Cookies allow the site to remember your preferences, keep you logged in during your session, and gather usage analytics that help us optimise the user experience.

We use the following types of cookies on the ai777 platform:

• Essential cookies: required for core site functionality, such as maintaining your login session and processing transactions securely
• Performance cookies: help us understand how users navigate the platform so we can identify and fix issues and improve overall performance
• Preference cookies: remember your settings, language selection, and display preferences across sessions

You can manage or delete cookies through your browser settings at any time. Please be aware that disabling essential cookies may affect the functionality of certain features on the ai777 platform, including the ability to log in or complete a transaction.

5. Data Security

ai777 implements a comprehensive range of technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, disclosure, or destruction. Our platform is secured with SSL (Secure Socket Layer) encryption across all data transmission channels. Sensitive account data is stored in encrypted format on protected servers with restricted physical and digital access controls.

While we take every reasonable precaution to protect your data, no internet-based service can guarantee absolute security. We recommend that you use a strong, unique password for your ai777 account, never share your login credentials with anyone, and contact our support team immediately if you suspect any unauthorised access to your account.

6. Data Retention

We retain your personal information for as long as your account remains active or as required to provide you with our services. Following account closure, we may retain certain data for additional periods where required by applicable law, for fraud prevention purposes, or to resolve any outstanding disputes. When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle policy.

7. Your Rights as a Data Subject

As a registered player on the ai777 platform, you hold the following rights in respect of your personal data. You may exercise any of these rights by contacting our support team:

• Right of access: you may request a copy of all personal data we hold about you
• Right to rectification: you may request correction of any inaccurate or incomplete personal information
• Right to erasure: you may request deletion of your personal data subject to our legal and regulatory retention obligations
• Right to object: you may object to the processing of your personal data for direct marketing purposes
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of the above rights, please contact us at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Some requests may require identity verification before we can proceed.

8. Payment Data and Financial Information

When you make a deposit or request a withdrawal on ai777, financial transaction data is processed through our trusted payment partners. We collect and store only the minimum payment details necessary to complete your transaction, reconcile accounts, and meet anti-money-laundering (AML) compliance requirements. We support bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other Bangladeshi payment channels.

ai777 does not store full card numbers or sensitive authentication data beyond what is strictly necessary. All financial data is handled in accordance with applicable payment industry security standards. Withdrawal requests are subject to KYC verification and AML checks before funds are released to your nominated payment account.

9. Third-Party Links and Services

The ai777 platform may contain links to or integrate with third-party services such as game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and others) for the purpose of delivering gaming content. These providers operate under their own privacy policies and terms of service. ai777 is not responsible for the privacy practices or content of any third-party provider. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

10. Children's Privacy and Age Restriction

ai777 is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend that account and securely delete all associated data. If you believe a person under 21 has gained access to our platform, please contact us at [email protected] immediately.

11. Changes to This Privacy Policy

ai777 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the ai777 platform following the publication of any changes constitutes acceptance of the revised policy.

We encourage all registered players to review this policy periodically to stay informed about how ai777 protects and manages your personal information. Questions or concerns about this policy may be directed to our support team at any time.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ai777 handles your personal data, please do not hesitate to get in touch with our dedicated support team. We are committed to addressing your privacy concerns promptly and transparently.

Email: [email protected] — we aim to respond to all privacy-related enquiries within 48 hours. Our support team is available 24/7 to assist registered players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all across Bangladesh.